![]() ![]() In Task Manager, click the Processes tab, scroll down to outlook.exe, and click End Process.Īfter Outlook closes, start it again and repeat steps 2-3.Īfter you remove the attachment, click SEND/RECEIVE > Work Offline to deselect the button and resume working online. If Outlook doesn’t close, press Ctrl+Alt+Delete and click Start Task Manager. If an error tells you Outlook is trying to transmit the message, close Outlook. Just select it and press Delete.ĭrag the message to your drafts folder, double-click to open the message, delete the attachment (click it and press Delete). When a message gets stuck in your Outbox, the most likely cause is a large attachment.ĭelete the message. Watch this video to learn how to send or delete stuck mail.įix messages that are stuck in the Outbox The usual cause for stuck mail is a large attachment. ![]() Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.Send mail stuck in your Outbox, or delete it. If you have feedback for TechNet Support, you are using Windows 10, I suggest you perform the following steps first, which has helped many users with their sending issues: Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office I hope the information above will be helpful.Ĭonfiguration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. When Outlook starts the next time, it will be re-generated, check if the problem persists then. Moreover, the problem may also occur if the Outlook data file(.ost) is corrupted, you can browse to its location, rename it to ".old". If the issue persists, I suggest you check the firewall settings, you may disable it temporarily to check if it is related. Under the SEND/RECEIVE tab -> Make sure "Work Offline" is not highlighted. ![]() Please also make sure your Outlook is not in "Work Offline" mode.
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